Privacy Policy

Proxy Manager Client, March 2025

This Privacy Policy ("Policy") explains how the developer of Proxy Manager Client ("we," "us," or "the Company") collects, processes, discloses, and protects user ("you") information.

Please note, this Policy applies exclusively to Proxy Manager Client and does not extend to any other products, applications, or websites operated by the Company.

We encourage users to periodically review this Policy, as it may be updated occasionally. If you have opted in to notifications, we will inform you of changes via email, in-app notifications, or other available methods.

DATA WE DO NOT COLLECT

For transparency, here is the data we explicitly do not collect:

We do not track or store information about how you use Proxy Manager Client, including the websites, services, or applications accessed while connected through our VPN.

We do not log your original IP addresses or the IP addresses of servers you connect to when using our service.

We do not record DNS queries made during your VPN sessions.

DATA WE COLLECT

As a VPN provider committed to your privacy and online security, we clearly outline the data we collect, why we collect it, and how it is used. Transparency and trust are core to our practices.

ACCOUNT DATA

Upon account registration, we automatically record the registration date (e.g., 2018/09/01).

When you make a purchase, we log the subscription period (e.g., 2018/09/01 to 2018/10/01).

Note: This information is collected solely to provide user support.

AGGREGATED DATA

Each time the app launches, we collect aggregated statistical data, including:

Operating system details (e.g., iOS 11.3.1-10,000,000).

App version information (e.g., Version 6.1_132_432908b).

Daily active user statistics (e.g., 2018/09/01-19,000,000).

User geographic demographics (e.g., US-100,000,000), as provided by the App Store and Google Play Store.

This data helps us understand user needs better and improve our app to enhance user satisfaction.

VPN CONNECTION DATA

During VPN connections, the following data is collected:

- Server location used (e.g., US-California Server 1).

- Connection timestamps (e.g., Connected@15:30 2018/05/15).

- Error logs (e.g., Error_Userdoesnotallowconfiguration) in case of connection failures.

- Network type information (e.g., 4G), tracked via third-party analytics providers.

This data is necessary to improve VPN reliability, troubleshoot issues, and is automatically permanently deleted from our systems within 96 hours.

OTHER INFORMATION

We collect analytics data such as app crash reports and user engagement within Proxy Manager Client.

Advertising identifiers (e.g., iOS IDFA, Android Advertising ID) are also collected.

This information helps evaluate app performance, supports app maintenance, and ensures the continued quality of our VPN services. We do not share this data externally with advertisers.

For detailed information about our analytics providers, please refer to:

Appsflyer: https://www.appsflyer.com/product/data-privacy/

OUR COMMITMENT TO PRIVACY PROTECTION

We restrict data access exclusively to internal teams, such as support and accounting, to ensure your privacy.

VPN connection data is automatically deleted from our systems after 96 hours.

We regularly review and update our privacy practices through dedicated personnel to maintain compliance with applicable laws and standards.

For questions or concerns related to privacy, contact us via email at support@proxymanager-client.com. We respond within 48 hours.

COOKIE POLICY

Our website uses cookies for improved user experience, including:

Session cookies storing user preferences and login details.

Google Analytics cookies for tracking webpage performance and advertising effectiveness. For further details, please visit: Google Analytics Cookie Policy.

GDPR COMPLIANCE

Under the General Data Protection Regulation (GDPR), you have rights regarding your personal data:

Right to be Informed: Detailed information on data collection outlined in this Policy.

Right to Access: Request copies of your data (processing may take up to 30 days).

Right to Rectification: Correct or update inaccurate personal information.

Right to Erasure: Request data deletion, except for information we must retain legally, such as certain payment details.

Right to Restrict Processing: Pause processing of your personal data temporarily.

Right to Data Portability: Obtain a copy of your data in a machine-readable format (processing may take up to 40 days).

Right to Object: Object to the processing of your personal data.

Right to Information about Profiling: Receive details about automated profiling practices.

CHANGES AND UPDATES TO THIS PRIVACY POLICY

We recommend periodically reviewing this Privacy Policy to stay informed of updates or changes. Updates will be posted within our Service, including the revision date. Continued use of Proxy Manager Client after changes implies acceptance of the updated Policy. If significant changes occur affecting your rights, we will prominently notify you via the Service, provided contact information, or other suitable means.

CONTACT US

For any questions or concerns regarding this Privacy Policy, please contact us at support@proxymanager-client.com.